ROLE OVERVIEW
The Quality Improvement (QI) Support (Ad-hoc) will play a vital role in the implementation, coordination, and monitoring of QI activities across health facilities and communities. This position is strategically designed to strengthen routine government systems for On-Site Support (OSS), data utilization, and continuous quality improvement in service delivery. The primary focus is building the capacity of government teams to coordinate and manage QI programs while ensuring a smooth transition to government ownership.
KEY RESPONSIBILITIES
1. QI Implementation & Site Support
- Support health facilities and community workers in implementing QI activities using the 4-Step Methodology.
- Conduct Onsite Supportive Supervision (OSS) and follow-up visits to ensure continuity of improvement activities.
- Facilitate the functionality of Facility QI Teams (FQITs), including regular meetings and the documentation/tracking of improvement projects.
2. Capacity Building & Mentorship
- Support the facilitation of QI trainings and provide on-the-job coaching for healthcare workers and supervisors.
- Reinforce the use of QI tools, job aids, and standard guidelines during site visits.
- Support peer-to-peer learning sessions and Supervisors’ Support Meetings (SSMs).
3. Data Monitoring & Utilization
- Ensure timely collection, validation, and reporting of QI data from facilities and communities.
- Assist facilities in using data dashboards, registers, and HMIS/DHIS2 to identify gaps and track improvements.
- Monitor key indicators, including action plan implementation and the closure of identified gaps.
4. Government Ownership & Coordination
- Collaborate with LGA and State teams (MoH, SPHCDA) to plan and implement activities, strengthening local ownership.
- Act as a liaison between facilities, LGA teams, and state-level stakeholders to facilitate clear communication.
5. Documentation
- Contribute to routine reports, presentations, and program updates.
- Maintain comprehensive records of OSS visits, peer-to-peer learning, and QI project milestones.
REQUIRED QUALIFICATIONS & COMPETENCIES
- Education: Diploma or Degree in a health-related field (e.g., Nursing, Midwifery, Public Health, or Community Health).
- Experience: * 2–4 years of experience in health service delivery or public health programs.
- Previous experience working within government health systems at the facility or LGA level is a significant advantage.
- Technical Skills: * Basic understanding of Quality Improvement approaches and methodologies.
- Experience in supportive supervision, mentoring, or program implementation.
- Proficiency in data collection and use for decision-making.
- General Skills: * Strong interpersonal skills for engaging with government health workers.
- Basic computer proficiency (Microsoft Office, data tools).
- Residency: Must be based within the assigned zones/LGAs to support routine implementation.
METHOD OF APPLICATION
Interested and qualified candidates should apply via the indicated channel, providing:
- An updated Curriculum Vitae (CV).
- A Cover Letter outlining relevant experience in Quality Improvement.
- Copies of relevant academic and professional certifications.
Strengthening government systems for sustainable, high-quality healthcare.