Organization: Médecins Sans Frontières (MSF)
Location: Abuja (FCT), Nigeria
Level: 6 (According to MSFW Salary Scale)
Application Deadline: 24th April, 2026
JOB SUMMARY
The Transport and Customs Supervisor is responsible for organizing and following up on all customs clearance processes (Air, Sea, Road) and managing international and local transport logistics. This role serves as a vital link between MSF, government authorities, and transport providers.
KEY RESPONSIBILITIES
- Customs & Regulatory: Manage the Single Window Trade Portal; process IDEC, SONCAP, and End User Certificates (EUC); liaise with Ministry of Finance, Ministry of Health, and Customs.
- Transport Logistics: Coordinate cargo priority, monitor shipments, and conduct transport market assessments.
- Contracting: Manage cargo bookings (including MSF flights) and support tendering for transport companies.
- Administration: Monthly reporting on transport/customs data and cost analysis (ARO/Freight).
- Supervision: Manage staff and daily workers, ensuring work quality and schedules.
REQUIREMENTS
- Education: Technical Diploma in Supply Chain or Transport is essential.
- Experience: 2–3 years in Supply/Importation process in Nigeria.
- Skills: Proficiency in MS Word and Excel; English fluency.
- Competencies: Result Orientation, Stress Management, Behavioral Flexibility, Teamwork.
The Candidate Guide: Transport and Customs Supervisor
To win this Level 6 role at MSF, you must demonstrate that you can navigate the “Red Tape” of Nigerian bureaucracy without losing time or resources.
1. The Technical “Must-Haves”
MSF is looking for specific technical mastery. Ensure your application mentions:
- The Abuja Advantage: Since the role is in Abuja, emphasize your ability to visit the Ministry of Finance (Budget Office) or NAFDAC HQ in person to push through IDEC/Exemptions.
- Single Window Proficiency: Don’t just say you “use computers.” Mention your experience with the Nigeria Single Window Trade Portal (Form M, PAAR, etc.).
- Medical Logistics: MSF deals with pharmaceuticals. Mention any experience with Cold Chain or the Ministry of Health regarding import permits for medical supplies.
2. Highlighting “MSF Competencies”
MSF uses a specific competency framework. Tailor your stories to these:
- Stress Management: Customs clearance is high-pressure. Prepare an example of how you handled a shipment stuck at the port during a crisis.
- Behavioral Flexibility: You will deal with both high-level government officials and daily laborers at a warehouse. Show that you can adapt your communication style to both.
3. Application Checklist
Because this is a humanitarian NGO, attention to detail is a test in itself.
- [ ] Subject Line: Is it exactly TRANSPORT AND CUSTOMS SUPERVISOR? (Don’t add anything else).
- [ ] License: They specifically requested a “license.” Ensure you attach a scanned copy of your Driver’s License or professional certification.
- [ ] PDF Format: Merge your CV and Cover Letter into one PDF, or keep them as separate PDFs. Avoid .doc or .docx as formatting can break.
- [ ] The “Online” Step: Don’t forget to click the “Apply Online” link if you have the original source, as MSF often uses automated tracking systems (ATS).
4. Salary & Level Expectations
Level 6 in the MSF scale is a supervisory/junior management position. It typically offers a competitive local salary, health insurance, and 13th-month benefits. Focus your interview on your ability to save the organization money through efficiency and avoiding demurrage.
HOW TO APPLY
Send CV, qualifications, license, and cover letter to: recruitment-abuja@waca.msf.org Subject Line: TRANSPORT AND CUSTOMS SUPERVISOR
And CLICK THE APPLICATION LINK BELOW TO APPLY
Note: Candidates must also click the online application link provided to apply