Overall Responsibilities
- The Client Service Executive is responsible for management of the front office and administrative functions of the Support Office and Country Programme through the provision of high-level administrative support.
- The goal is to make team members, clients, guests, and service providers feel comfortable and valued while on our premises whilst managing all MSI’s brand touchpoints.
Key Responsibilities
- Receiving and directing visitors in a friendly and appropriate manner. Coordinating team members to ensure that guests are promptly attended to.
- Ensuring the front office is always kept neat. Maintain and improve the standard of all Client Service Touch Points (front offices, mails and correspondences, telephone interactions and physical appearance of staff.
- Responsible for the ambience of the front office.
- Maintains proper records & track of all events supported by Corporate Services Unit from Abuja Support Office. Develop and maintain efficient filing systems to keep track of these activities.
- Maintain a tracker for events coordinated by Corporate Services Unit
- Complete retirements and perdiem request for DAA’s.
- Draft of all letters of introduction and invitation
- Manage costs and expenses posted to CSU’s petty cash.
- Ensure welcome note for expatriates are displayed before arrival
- Ensure Proper management of all meeting rooms and that meetings and trainings are effectively managed in the Abuja Support Office
- Provide tea-break and lunch for meetings in the Abuja Support office based on request.
- Keep abreast of all organisational changes and business developments in the industry.
- Endure the prompt payment of statutory bills (Water,environmental)
- The post holder may carry out other duties in addition to or instead of those outlined above which may reasonably be required from time to time as requested by his/her line manager or his/her designate.
Qualification / Skills / Experience
- A university Degree completed with a grade of at least Second Class.
- Minimum of 2 years post-NYSC experience in the same or similar role.
- Proven ability to provide high-level support to management teams.
- Ability to plan and organize a substantial workload that includes complex, diverse tasks and responsibilities.
- Experience in managing and developing teams.
- Experience in negotiating service contracts and ensuring value for money.
- Excellent communication skills to deal tactfully and sensitively with a wide range of people.
- Excellent organizational skills and a track record of consistently prioritizing and delivering on time.
- Good judgment, initiative, and problem-solving ability
- Should possess or demonstrate organizational and coordination skills with experience working in a busy environment and juggling fluctuating priorities.
- Demonstrated experience in initiating and maintaining support systems in an office environment within and outside the organization.
How To Apply
Interested candidates should apply via the application link below: