Field Officers (entry-level) – Bauchi State New Incentives

NI-ABAE is an evidence-based organization that aims to increase childhood vaccination rates and save lives in the most cost-effective way. While caregivers and infants remain our top priority, our operations are guided by accountability, integrity, and a commitment to excellence.

Job Summary

New Incentives – All Babies Are Equal (NI-ABAE) is seeking Field Officers to expand its operations to prevent child mortality in Jigawa, Katsina, and Zamfara States in Nigeria. This position is strictly for contingency purposes and to identify candidates for future scaling, potentially.

The Field Officers will support the New Incentives program, which uses cash transfers to encourage mothers to complete their infants’ immunization schedules. The program operates in cooperation with the State Primary Healthcare Development Board in all states where it operates. The primary duty in this role will be enrolling beneficiaries at public clinics.

Field Officers are hired full-time and work at clinics throughout Bauchi State. Candidates must already be based/reside in one of the following towns:

• Ningi
• Zaki
• Dass
• Kirfi
• Katagum
• Jama’Are
• Ganjuwa
• Itas/Gadau
• Bogoro
• Giade
• Misau
• Alkaleri
• Tafawa-Balewa
• Gamawa
• Toro
• Bauchi
• Dambam
• Shira
• Warji
• Darazo

Context

Over the past years, Nigeria has considerably expanded the availability of vaccination services for infants. Despite this progress on the supply side, demand for vaccinations remains relatively low.

New Incentives encourages mothers to fully vaccinate their infants with cash transfers and thereby ensures their babies are protected against deadly diseases. The cash transfers allow mothers to afford transport to the clinic and compensate them for lost income.

Key Duties

• Enroll beneficiaries at remote public clinics.
• Monitor immunization services at your clinic.
• Interact with clinic staff and beneficiaries.
• Conduct high-quality rapid assessments.
• Assist with other duties related to the program.

Please note that this is a hands-on job for hard-working and dedicated young candidates.

Position Responsibilities

CCT Disbursements (60%)

• Enroll beneficiaries into the program based on strict eligibility criteria.
• Provide detailed reports on enrollments and maintain diligent cash management standards.
• Coach caregivers to return to the clinic and explain the Next Visit Date.
• Confirm vaccinations are being given and marked, and ensure that any stockouts, runouts, or other reasons for infants not getting served are clearly recorded and communicated.
• Ensure health talks are conducted and all key messages are communicated, including the importance of immunization and anticipated side effects.
• Prevent fraud among beneficiaries and health staff.
• Inform caregivers about immunization benefits and discuss issues in their settlements.
• Prevent out-of-catchment infants from being enrolled while ensuring infants who might be from the catchment area are not discouraged.
• Collect, document, and ensure all outreaches, campaigns, and other immunization activities are attended by locals.
• Complete proper submission of necessary reports for each immunization day: doForms CCTs for Immunizations, doForms Clinic Daily, AppSheet NI Field Expenses, and AppSheet Cash Report.
• Confirm all beneficiaries are served without long waiting times, both on our side and on the clinic staff side.
• Review record-keeping by Clinic Staff (CIR, CHCs, Tally Sheet, vaccination records) and correct when needed.
• Interact with clinic staff, other non-profits, and LGA officials.
• Complete necessary trainings and appraisals.
• Commit to and strictly follow all protocols and guidance on security.
• Call clinic staff and village leaders in the morning to receive a security update.
• Report any incident to the direct supervisor promptly, either by phone or in writing by email.
• Communicate expected supply-side requirements to clinic staff.
• Expediently complete disbursement steps while establishing a positive relationship with caregivers.
• Adhere to COVID-19 measures and related submissions.

Clinic and Settlement Activities and Surveys (10%)

• Proactively identify issues at clinics and inform the FM; provide recommendations for solutions.
• Engage clinic staff and settlement stakeholders on issues at clinics and settlements affecting enrollments and immunization rates.
• Track defaulters and understand the causes of default while maintaining data confidentiality.
• Perform awareness and other activities as assigned by the FM with diligent execution.
• Provide insightful and detailed activity reports after completing delegated activities from the FM.
• Collect and distribute clinic gifts while expressing appreciation for the contributions of clinic staff; complete the Clinic Gift Distribution Form and update the ABAE Progress Poster.
• Complete assigned surveys at settlements and geographic areas.

Supply-Side and Stakeholder Relationships (10%)

• Maintain cordial relationships with clinic staff, community leaders, Imams, TBAs, LLOs, and other stakeholders who are part of the clinic’s catchment area.
• Assess and report the causes of enrollment and defaulter issues through effective probing.
• Report supply-side issues through FM Check-in and submit the Clinic Daily report on the same day.
• Communicate expected supply requirements to clinic staff.
• Act as the first responder to fraud, supply, and security issues.

Security Awareness (5%)

• Commit to and strictly comply with security protocols, policies, and plans.
• Call the clinic and village leaders in the morning for any security updates.
• Report all security incidents in areas of operation, including incidents that do not directly affect staff and/or operations.
• Take responsibility for personal safety and the safety of team members, as applicable, in the field.
• Read and understand all security documents in the context of operations, including SOPs, the Country Security Plan, and training requirements.

Other Duties/Special Projects (5%)

• Complete all necessary training and appraisals.
• Complete special projects that may be assigned by leadership or deployed in line with the prerogatives of Management.
• Duties of Reserve Field Officer, Supervising Field Officer, and Logistics Officer might differ.

Required Qualifications

• Fluency in local languages/dialects spoken in Bauchi, especially Hausa. Please state the names of the languages/dialects you can speak and your fluency level for each language in your cover letter.
• Nigerian national already based in Bauchi State.
• Minimum of National Diploma, ideally a Bachelor’s degree, preferably in the field of health or other natural sciences.
• Willingness to work at remote public clinics a few days per week and use public transport to reach them.
• Experience with the Nigerian health system and clinic documentation, particularly related to infant health and vaccinations.
• Experience in collecting, synthesizing, and drawing conclusions from health data is desirable.
• Careful attention to financial matters and management of funds.
• Detail-oriented and diligent professional.
• Passion to help others and reduce infant mortality.
• Very good communication and writing skills in English, Hausa, and relevant local dialects, both verbal and written.
• Excellent responsiveness to email and phone requests.
• Proficiency in Microsoft Word/Excel, internet browsers, smartphones, and new communication technology in general.
• Hard-working, result-oriented, and loyal.
• Motivation to work in a young organization that is constantly changing based on stakeholder feedback and operates with a lean structure.

Application Requirements

Applications are accepted only online through Breezy HR and must include the following attachments:

• One-page CV.
• A brief letter of motivation (maximum of 300 words).

The selection process for this position is competitive. Applications will be reviewed on a rolling basis. Candidates shortlisted based on their online applications will have to undergo a series of online tests and interviews that allow for the identification of the most qualified person in a transparent and meritocratic manner.

At the end of the process, candidates will be invited to in-person training, and the best candidates will be offered a position.

Please note that New Incentives is dedicated to spending the largest share possible on its beneficiaries and therefore limits its administrative costs. This results in modest but adequate salaries for its staff. Do not expect salaries that larger international organizations or corporations might offer.

Note

Female applicants are strongly encouraged to apply.

To apply, click on the button below. Please DO NOT submit applications by email.

Disclaimer

Beware of fraudulent job offers. New Incentives – All Babies Are Equal Initiative does not charge a fee at any stage of the recruitment process.