Community Case Worker – Adamawa State Hope and Rural Aid Foundation (HARAF)

Uncategorized

In the frontlines of humanitarian aid, the most vital link is the one that connects a person in crisis to the support they deserve. Community Case Workers are the heartbeat of this mission, serving as dedicated advocates who identify hidden vulnerabilities and bridge the gap between rural families and life-saving services. By joining Hope and Rural Aid Foundation (HARAF), you will play a central role in restoring hope and protecting the dignity of displaced and underserved populations across Northeast Nigeria.

Job Summary

The Community Case Worker is an essential field-based role focused on the front-end of humanitarian protection. You will be responsible for identifying high-risk individuals, facilitating critical referrals, and providing direct support through the case management process. Working at the grassroots level, you will ensure that aid is not only delivered but is also timely, compassionate, and tailored to the specific needs of the community.

Key Responsibilities

Community Outreach & Advocacy

  • Sensitization: Lead and support community awareness campaigns and training sessions on protection rights, safety, and available humanitarian resources.
  • Proactive Identification: Engage directly with households and local structures to identify vulnerable individuals and families who require urgent intervention.
  • Relationship Management: Build and maintain trust with community leaders and local committees to strengthen referral pathways and protection networks.

Case Management & Monitoring

  • Active Support: Assist the Case Management Officer in the intake, documentation, and regular monitoring of individual cases.
  • Effective Referrals: Ensure that vulnerable individuals are connected to medical, legal, or social services promptly and in accordance with established protocols.
  • Field Visitation: Conduct regular home visits and follow-up assessments to evaluate progress while upholding the highest standards of survivor-centered care.

Documentation & Coordination

  • Data Integrity: Maintain accurate, organized, and secure records of all field activities and case interactions, ensuring strict confidentiality at all times.
  • Stakeholder Engagement: Participate in community-level coordination meetings to advocate for the needs of the population and share field insights.
  • Reporting: Prepare concise and timely activity reports that document field challenges, successes, and emerging protection trends.

Candidate Profile: Qualifications & Experience

  • Education: Minimum of an Ordinary National Diploma (OND) or Nigeria Certificate in Education (NCE); a Bachelor’s degree in Social Work or a related field is a plus.
  • Experience: At least 1–2 years of practical experience in community-based social work, social services, or humanitarian field operations.
  • Sector Knowledge: Familiarity with the challenges facing displaced populations and vulnerable groups in Northeast Nigeria.
  • Language Skills: Proficiency in English is required; the ability to communicate fluently in the local languages of Adamawa State is highly desirable.

Essential Skills & Competencies

  • Interpersonal Excellence: Proven ability to work respectfully and effectively within diverse rural communities.
  • Ethical Standards: A deep understanding of humanitarian principles, specifically regarding confidentiality and “Do No Harm.”
  • Resilience: A strong willingness to work in remote, field-based environments with minimal infrastructure.
  • Collaboration: A proactive team player who can follow guidance while showing initiative in the field.

Benefits & Compensation

  • Salary: Competitive (Commensurate with NGO sector standards for community-based roles).
  • Impact: Direct, hands-on involvement in transforming lives within rural Adamawa.
  • Growth: Opportunity to work with a reputable national NGO during a critical regional recovery phase.

About the Organization

Hope and Rural Aid Foundation (HARAF) is a Nigerian-led humanitarian organization committed to serving the most isolated communities in the Northeast. Since our inception in 2011 and formal registration in 2016, we have specialized in delivering essential aid where traditional assistance is often limited. Our mission is built on the belief that local empowerment and protection are the keys to long-term resilience. We work tirelessly to provide integrated services that restore dignity and advocate for the rights of the poor and less privileged.

Application Details

  • Location: Adamawa State, Nigeria
  • Employment Type: Contract
  • Application Deadline: Rolling (Early applications are prioritized)

How to Apply: Interested candidates should submit their application through the official HARAF recruitment portal: Apply via HARAF Online Application Form

Tips for Applicants

HARAF is looking for candidates who are passionate about “people-first” work. In your application, emphasize your local knowledge and your ability to build trust in rural areas. If you speak local languages (such as Hausa, Fulfulde, etc.), make sure this is clearly highlighted, as it is a major advantage for field-based roles.