Mission ICT Specialist at Action Against Hunger

Job Title: Mission ICT Specialist

Location: Abuja (FCT), with frequent travel to the field offices
Reporting to: Head of Department Logistics
Proposed start date: December 2026

Key Responsibilities
Mission 1: Manage the mission’s computer fleet:

Ensure compliance with ICT standards on workstations (kitlog);
Ensure compliance with the operating rules of the antivirus, its update on the workstations, its monitoring;
Ensure an analysis of the reports of the antivirus solution and propose technical solutions in order to improve security;
Configure the backups on the workstations and ensure that they are carried out in compliance with the standards and the backup policy;
Ensure that a backup policy validated by the mission and by the ICT referents at HQ is disseminated and applied throughout the mission;
Ensure the maintenance of computers and check daily / monthly that preventive and corrective maintenance tasks have been carried out;
Manage equipment assignments and all related documents;
Monitor the repair and movement of equipment;
Anticipate and identify needs in connection with his/her manager, participate in the development of budgets and place orders;
Report to the hierarchy any problem related to the management of equipment;
Ensure the follow-up of any external service providers (maintenance and repair services, etc.).

Mission 2: Manage the ICT Infrastructure:

Install and maintain the local networks of the mission according to the standards (kitlog);
Check that network equipment is working properly;
Supervise the data backup system (backup policy);
Ensure the capitalization of the technical documentation of the network, the internet connection in order to obtain a detailed mapping;
Propose, validate an access policy (Firewall) and implement it;
Analyze the use of the network infrastructure (Firewall, NAS) and propose technical solutions to improve the situation (security, performance, etc.);
Anticipate and identify needs in connection with his/her manager, participate in the development of budgets (HR, WS, spec, training, ICT and Telecom needs);
Carry out regular field visits.

Mission 3: Ensure continuos means of telecommunication (internet, radio, satellite and premises):

Ensure the functioning and monitoring of the means of communication on the mission;
Carry out regular tests on the use of these means;
Ensure the follow-up of local telecommunications providers (Internet, fixed and mobile telephony, etc.) and the rationalization of associated costs;
Ensure the technological watch in terms of internet connection and means of telecommunications;
Define a strategy concerning the means of telecommunication adapted to the mission in connection with the other departments (in particular Security);
Create and follow the indicators allowing to monitor the means of communication (use, availability, costs, contracts etc.).

Mission 4: Ensure user support & trainings:

Train users in the proper use of ICT resources, the ICT basics and compliance with security rules upon arrival and at regular intervals;
Provide users with training on equipment and applications;
Manage daily technical support requests;
Ensure the capitalization of data and procedures related to the use of computer and network resources and ensure their dissemination;
Troubleshoot common user issues;
Provide software support to users for information and email sharing;
Report the problems encountered and the solutions provided to the manager and team members;
Ensure the identification of training needs, the development of training materials and their organization;
Create and monitor indicators to monitor user satisfaction

Mission 5: Produce reports, analysis and improvements:

Carry out a monthly inventory and update the equipment list;
Produce an ICT activity report on a monthly basis and send it to its managers (equipment fleet indicators, telecom indicators, user satisfaction indicators);
Propose the implementation of ICT resources improving the work efficiency of users in accordance with the standards;
Organize any donations / recycling in compliance with the standards at the end of the contract;
Propose, validate and ensure the implementation of an ICT strategy;
Develop and monitor the network with partners (NGOs, donors, etc.) at the technical and operational level.

Mission 6: Supervise the ICT team:

Position Requirements

Bachelor’s Degree/Higher National Diploma in Computer Engineering, Computer Science, Telecommunications Engineering, Electrical Engineering, or related fields. A non-related field with professional certifications and a minimum of 7 years of work-related experience.
A minimum of 3 years of work experience in similar responsibilities is required.
Professional certificate(s) and/or training in the ICT-related fields.
Previous experience working for NGOs an asset, particularly international-related NGOs.
Capacity for analysis, synthesis, and reporting of large amounts of information.
Excellent attention to detail, highly organized, rigorous, self-motivated, strong sense of responsibility, ability to work independently.
Strong verbal, written, and communication skills; approachable, diplomatic, able to maintain confidentiality; able to work effectively in diverse, cross-cultural teams in a complex, multi-site work environment.
Fluency in English.

Employee Benefits Include (but are not limited to)

Application Closing Date
Monday, 16th November, 2026 at 05:00 pm (Nigerian Time).

How to Apply
Interested and qualified candidates should apply below USING APPLY ONLINE NOW BUTTON

Application Instructions

All applicants MUST answer every question in the application form. Incomplete applications will not be considered.

Important Notice

Action Against Hunger does not charge any fee at any stage of the recruitment process – this includes application, interview, or processing fees.
Qualified women are strongly encouraged to apply.
Recruitment Process: All shortlisted candidates will undergo thorough reference and background checks and are expected to adhere to the organization’s standards and principles.

Full Vacancy Details