Organization: Première Urgence Internationale (PUI)
Location: Monguno Town, Borno State
Employment Type: Full-time
Application Closing Date: 30th April, 2026
POSITION OVERVIEW
Première Urgence Internationale (PUI) is seeking a compassionate and highly organized GBV Case Worker to lead survivor-centered case management services in Monguno. Under the supervision of the Protection Supervisor, you will be responsible for the end-to-end management of GBV cases, from intake and psychosocial support to action planning and safe referrals. You will also manage the Women and Girls’ Safe Space (WGSS) and supervise a team of Protection Volunteers, ensuring that every survivor is treated with dignity, confidentiality, and respect.
KEY RESPONSIBILITIES
1. Survivor-Centered Case Management
- Direct Support: Provide Psychological First Aid (PFA) and psychosocial support to survivors of GBV and individuals at risk.
- Case Planning: Assess needs, develop tailored action plans, and ensure meticulous follow-up and case closure in line with SOPs.
- Confidentiality: Ensure all sensitive data is documented and stored securely according to international privacy standards.
2. Safe Space & Community Leadership
- Safe Space Management: Oversee the daily activities of the Women and Girls’ Safe Space (WGSS).
- Referral Pathways: Maintain effective working relationships with health sectors, NGOs, and UN agencies to ensure seamless referrals for SRH and mental health services.
- Capacity Building: Train and mentor Protection Volunteers on GBV core concepts, data confidentiality, and protection mainstreaming.
3. Data Management & Reporting
- GBVIMS: Regularly update and maintain the database using the GBVIMS Incident Recorder for weekly and monthly analysis.
- Coordination: Organize case conference meetings to address complex cases and improve service quality.
CANDIDATE SPECIFICATIONS
Requirements
- Education: University degree (BSc/HND) in Social Sciences, Psychology, or a related field.
- Experience: 2–4 years in GBV programming and case management, preferably within an NGO context.
- Languages: Professional fluency in English and local languages (Hausa and/or Kanuri).
- Technical Knowledge: Deep understanding of gender power dynamics and the GBVIMS tools.
Transversal Skills
- Diplomacy: Ability to manage tense situations with conflict resolution skills.
- Resilience: Strong stress management abilities and a commitment to self-care.
- Ethics: Absolute commitment to PSEA (Prevention of Sexual Exploitation and Abuse) and PUI values.
METHOD OF APPLICATION
Interested and qualified candidates should apply through the PUI online recruitment portal.
PUI is an equal opportunity employer committed to neutrality and humanitarian principles.
Success Blueprint: GBV Case Worker (PUI Monguno)
The GBV Case Worker position in Monguno is a high-responsibility role in a sensitive conflict-affected area. PUI is looking for a professional who can manage complex trauma with technical precision.
1. Master the “Survivor-Centered” Vocabulary
PUI emphasizes a “survivor-centered approach.”
- The Strategy: Your application must demonstrate that you prioritize the survivor’s safety, confidentiality, dignity, and self-determination.
- Action: Use keywords like “Psychological First Aid (PFA),” “Do No Harm,” “Informed Consent,” and “Non-discriminatory care.”
2. Highlight GBVIMS Proficiency
The job description explicitly mentions the Gender-Based Violence Information Management System (GBVIMS).
- Success Factor: Proficiency in the GBVIMS Incident Recorder is a major technical differentiator.
- Pro-Tip: If you have experience using this tool to analyze trends or generate donor reports, highlight this. It proves you can handle sensitive data according to global standards.
3. Emphasize “Safe Space” Management
This role involves managing a Women and Girls’ Safe Space (WGSS).
- The Context: A safe space is more than a building; it is a service delivery point.
- Action: Mention your experience in organizing “Dignity Kit” distributions, psychosocial group activities, or life-skills training within a WGSS environment.
4. Cultural & Linguistic Fluency (Monguno Context)
Monguno has a diverse population of IDPs and host communities.
- Language: Fluency in Kanuri is often as important as Hausa in Monguno. If you speak both, highlight this prominently to show you can provide direct counseling without an interpreter.
- Diplomacy: Working with community leaders to change perceptions of GBV requires high-level diplomacy. Mention any experience in “Community Mobilization” or “Sensitization.”
5. Stress Management & Self-Care
PUI specifically lists “Practice self-care” as a responsibility.
- Why? Secondary trauma is real in GBV work.
- Strategy: Show that you are a resilient professional. Mention how you manage stress and maintain boundaries to ensure long-term effectiveness in the field.
6. Final Application Checklist
- [ ] Degree: Is your degree in Psychology or Social Science clearly listed?
- [ ] NGO Experience: Does your CV show 2+ years of humanitarian experience?
- [ ] Languages: Have you confirmed your fluency in Hausa and Kanuri?
- [ ] PSEA: Are you prepared to discuss your commitment to the Prevention of Sexual Exploitation and Abuse?
You are the advocate for those seeking safety and justice. Apply with technical expertise and deep humanity.