Purpose
- The Protection of Family Links Field Officer 2 supports the implementation and monitoring of ICRC restoring family links (PFL) activities.
- S/he ensures that the visitors and/or callers leave with a positive impression of the ICRC and that the ICRC understands the visiitors and/or callers’ needs and can respond to them appropriately.
Accountabilities & functional responsibilities
- Provide information about the file of the missing persons and presents synthesis of problematic.
- Advise on culture, politics, general situation and share relevant information related to the context.
- Monitor government policies and guidelines addressing the issue of missing persons in Nigeria and contributes to influence their development and effective implementation.Carries out media monitoring for a general follow up of the issue of missing persons in Nigeria.
- Review PFL cases and makes recommendations to the data team on tagging in accordance with institutional procedures.
- The Field Officer will make basic changes to the data base during case review.
- Interpret accurately from Hausa to English and vice versa during meetings with families of the missing.
- Receive visits and phone enquiries from beneficiaries, responds to them, and transmits the information to the concerned team for action.
- File all Red Cross Messages opened and received from Sub-Delegations and abroad.
- Support during family reunifications in the lake Chad region, drafts donation certificates and handover certificates prior to family reunifications.Assists to follow up of correspondences/diplomatic pouch with the protection assistant.
- Raise supply requests to purchase items needed for field activities, training courses, workshops, conferences, and other activities related to the Missing and PFL.
- Remain in regular contact with PFL colleagues in sub-structures and follows up with them to send required files and documents to the sub-structures.
Certifications / Education required
- University Degree in social work or social sciences
- 3 years of work experience in similar field
- Good knowledge of written and spoken English and Hausa (other local language is an asset)
- Good computer skill; in particular with Excel, word and power point
- Good knowledge of local cultural aspects and geographically assigned area.
- You must have a valid working permit to work in Nigeria.
Desired profile and skills:
- Strongly motivated by humanitarian work
- Able to work under pressure
- Good analytical skills
What we offer
- Rewarding work in a humanitarian and multicultural environment.
- Competitive employment package with medical insurance and ICRC pension plan.
- In-house training opportunities for personal development.
- A full-time, fixed-term contract (1year – renewable).
- The opportunity to join an ICRC talent pool, be considered for future assignments elsewhere and experience different contexts, fields, and challenges.
Reports to (role): Protection of Family Links Field Officer 3
People management responsibilities: No
Relationships:
- Internally, interacts with colleagues on matters relating to PFL.
- Externally, interacts with a network of contacts at the local level, such as authorities and civilians, under the supervision of the line manager and subject to a staff risk management requirements.
Method of Application
Interested and qualified candidates should apply below USING APPLY ONLINE NOW BUTTON