Information Technology Officer at ECOWAS – Abuja, Nigeria

Organization: Economic Community of West African States (ECOWAS)
Office: Office of the Auditor General of ECOWAS Institutions (OAG)
Division: Internal Services
Job Code: 20003709
Grade: P3/P4
Location: Abuja, Nigeria
Employment Type: Permanent
Annual Salary: P3/1 – UA 40,696.78 (USD52,648.78)
Age Requirement: Below 45 years (not applicable to internal candidates)
Application Deadline: Not specified in the provided vacancy details.

About the Organization

The Office of the Auditor General of ECOWAS Institutions (OAG) is an independent assurance office that supports ECOWAS governance bodies in promoting accountability, good corporate governance, and value for money across Community institutions, specialized agencies, and offices.

About the Role

The Information Technology Officer will support the efficient operation of the OAG’s information and communication systems. The successful candidate will contribute to digital transformation initiatives, manage ICT infrastructure, strengthen cybersecurity, support ICT projects, and ensure compliance with ECOWAS ICT policies and applicable international cybersecurity standards.

The officer will report to the Principal Officer, Internal Services, and supervise the Information Technology Assistant.

Key Responsibilities

• Contribute to developing the OAG’s ICT strategy in alignment with ECOWAS digital transformation objectives.
• Support the development of ICT policies, standards, procedures, annual work plans, and budgets.
• Advise management on ICT investments, emerging technologies, and infrastructure improvements.
• Ensure compliance with ECOWAS ICT governance frameworks.
• Manage LAN, WAN, wireless networks, VPNs, and internet connectivity.
• Monitor system performance, conduct preventive maintenance, and maintain system reliability.
• Conduct vulnerability assessments and recommend appropriate security measures.
• Manage user identities, access controls, and cybersecurity awareness initiatives.
• Coordinate data backups, disaster recovery, and business continuity arrangements.
• Manage enterprise applications, collaboration platforms, and cloud services where applicable.
• Coordinate software installation, licensing, upgrades, and security patch management.
• Maintain ICT asset inventories and provide second-level technical support.
• Supervise helpdesk operations and resolve complex technical incidents within agreed service levels.
• Support audit teams through ICT-enabled audit tools and data analytics solutions.
• Prepare technical specifications and participate in ICT procurement evaluations.
• Maintain ICT risk registers and support internal and external ICT audits.
• Implement recommendations arising from audit reports.
• Prepare periodic ICT performance reports and develop performance indicators and dashboards.

Qualifications and Experience

Applicants must possess:

• A Bachelor’s degree or equivalent in Information Technology, Computer Science, Information Systems, Computer Engineering, Software Engineering, or a related discipline.
• At least five years of progressively responsible professional experience in ICT operations, including one or more of the following areas: ICT infrastructure, systems administration, cybersecurity, or enterprise ICT management.

A master’s degree in Information Technology, Information Systems, Cybersecurity, Business Information Systems, or a related field is an added advantage. Relevant professional ICT certifications and experience in general ICT service operations are also advantageous.

Age Requirement

Applicants must be below 45 years of age. This requirement does not apply to internal candidates.

Required Skills and Competencies

Suitable candidates should demonstrate:

• Strong technical knowledge of ICT infrastructure, systems administration, and cybersecurity.
• Ability to manage networks, enterprise applications, software systems, and ICT assets.
• Knowledge of ICT governance, risk management, and internal control frameworks.
• Ability to identify technical problems, assess risks, and implement effective solutions.
• Strong analytical, planning, organizational, and project coordination skills.
• Ability to prepare technical reports, specifications, and performance dashboards.
• Excellent communication, teamwork, and stakeholder management skills.
• Ability to support digital transformation and introduce improved ICT processes.
• Strong professional ethics, accountability, and respect for confidentiality.
• Ability to work effectively in a multicultural environment.
• Knowledge of ECOWAS institutions, policies, regulations, and operational procedures.

Language requirement: Fluency in written and spoken English, French, or Portuguese is required. Knowledge of an additional ECOWAS official language is an advantage.

Assessment Process

Qualified candidates may be required to complete a written exercise and participate in a competency-based interview.

How to Apply

Interested and qualified candidates should submit the following documents:

1. Completed ECOWAS Job Application Form. (DOWNLOAD ECOWAS APPLICATION FORM HERE)
2. Curriculum Vitae (CV).
3. Cover letter.

Send the documents as email attachments to:

Application Email: b67itprogofficerag@ecowas.int

Ensure that all required documents are attached before submitting your application.

Important Information

• Appointment is subject to background checks, reference checks, and other administrative requirements.
• ECOWAS does not charge application, processing, training, interview, or testing fees.
• Applicants should be cautious of recruitment scams and should not provide bank account information as part of the recruitment process.
• ECOWAS promotes gender equality, diversity, integrity, and inclusion. Women, persons with disabilities, minority ethnic groups, indigenous populations, and other underrepresented groups are encouraged to apply.