Responsibilities
- Set up and manage the licensed social listening platform for the programme, its themes and related community activities.
- Design, test and maintain Hausa search queries, including spelling variants, Hausa–English code-switching and Ajami script.
- Monitor online conversation daily and issue priority alerts to the Partner within agreed timeframes.
- Produce regular monitoring summaries and keep the Partner’s live dashboard current.
- Track audience response to programme-related community and digital activities.
- Lead the selection of listening tools and the applications for platform data access.
- Contribute listening findings to periodic learning reports, the baseline report and the final report.
Required experience
- Master’s Degree in Communications, Data Science, Media Studies, Social Science or a related field; PhD preferred.
- At least 5 years of professional experience in social listening or media monitoring.
- Hands-on use of at least one enterprise listening platform (Meltwater, Talkwalker, Brandwatch or Sprinklr).
- Experience designing Boolean queries and testing them for precision and recall.
- Experience monitoring Nigerian or Hausa-language online spaces.
- Fluent Hausa and English.
Preferred experience:
- Listening or monitoring work on health, gender or social issues.
- Power BI or similar dashboard skills; Python or R.
- Experience with international non-profit or donor-funded projects.
Skills and attributes:
- Analytical judgement and attention to detail under daily deadlines.
- Clear written English for short, decision-ready briefs.
- Able to work remotely and independently while collaborating with a distributed team.
Method of Application
Interested and qualified candidates should send their applications in one PDF to: info@aid-health.org using “SL Application – [Job ID] – [Full Name]” as the subject of the mail.
Candidates should send one PDF containing:
- A CV (maximum 4 pages);
- A one-page cover note;
- One work sample;
- Two referees.
Note
- Engagement depends on the contract being awarded.
- AIDHealth never charges a fee at any stage of recruitment.
- Women and persons with disabilities are encouraged to apply.