ABOUT THE JOB:
The Case Worker will provide direct, survivor-centred, and child-friendly case management services to children at risk and survivors of Gender-Based Violence (GBV). Responsibilities include identifying and assessing cases, developing and implementing case plans, coordinating referrals, and conducting follow-ups to ensure clients’ safety, dignity, and wellbeing in line with the principles of safety, confidentiality, respect, and non-discrimination.
MAIN RESPONSIBILITIES:
The Case Worker will be responsible for the following duties, including other related tasks assigned by the supervisor:
- Identify, receive, and register children at risk and GBV survivors through community outreach, referrals, and walk-ins.
- Conduct age-appropriate, survivor-centred assessments of clients’ needs, risks, and strengths.
- Develop individual case plans with clients and caregivers and review them regularly.
- Provide emotional and basic psychosocial support (PSS), referring clients to specialised mental health services when necessary.
- Refer and accompany clients to health, legal, security, education, shelter, and other services, with informed consent or assent.
- Follow up with clients and families to monitor progress, safety, and wellbeing until case closure.
- Participate in case conferences and Best Interests Assessments, as required.
- Maintain accurate and confidential case files and use case management systems, such as GBVIMS or CPIMS+, in line with data protection standards.
- Work with community leaders, caregivers, community-based child protection structures, and service providers to strengthen referral pathways.
- Support awareness-raising activities on child protection, GBV prevention, and available services.
- Uphold the organisation’s Code of Conduct and safeguarding policies, including Protection from Sexual Exploitation and Abuse (PSEA).
- Submit timely weekly and monthly reports to the supervisor.
- Perform other related duties assigned by the supervisor.
EXPERIENCE:
- At least 1–2 years of experience in child protection and/or GBV case management, preferably in a humanitarian or community-based setting.
- Certification or training in Case Management for Children Associated with Armed Forces and Armed Groups (CAAFAG) is an advantage.
SKILLS AND COMPETENCIES:
- Training in Child Protection Case Management and/or GBV Case Management is an added advantage.
- Strong knowledge of survivor-centred and child-friendly approaches.
- Good interviewing, counselling, and communication skills.
- Ability to maintain confidentiality and handle sensitive information professionally.
- Basic computer skills, including Microsoft Word, Excel, and data collection tools.
- Fluency in English and relevant local languages, such as Hausa, Kanuri, or Fulfulde.
- Ability to work under pressure and travel to project communities.
QUALIFICATIONS:
- Bachelor’s degree in Social Work, Child Development, Psychology, or a related field. A master’s degree is an advantage.
- Relevant professional certification or licence, where applicable.
- At least two years of relevant experience working with children and families in case management or social work.
Method of Application
Interested and qualified candidates should apply using the Apply Online Now button below.