General Operations Manager at a Reputable NGO

ByMuhuddin Samaila

A reputable NGO is recruiting suitable candidates to fill the position below:

Job Title: General Operations Manager

Location: Ikoyi, Lagos
Employment Type: Full-time (Hybrid)

Job Summary

  • We are seeking a proactive and highly organised General Operations Manager to strengthen internal systems, streamline workflows, and ensure seamless day-to-day operations across teams and locations. The role combines strategic oversight with hands-on coordination in procurement, logistics, administration, compliance, and facilities management.
  • The ideal candidate is a problem-solver who thrives on structure, operational efficiency, and enabling teams to perform at their best.

Responsibilities
Operational Leadership & Coordination:

  • Oversee daily operations, including administration, logistics, procurement, vendor management, and office coordination.
  • Implement operational systems and workflows to improve efficiency and accountability.
  • Serve as the central point for internal coordination across departments.
  • Supervise administrative staff and vendors to ensure high-quality service delivery.

Procurement & Contract Management:

  • Lead transparent and compliant procurement processes aligned with internal and donor standards.
  • Manage supplier relationships, contracts, and procurement documentation.
  • Maintain up-to-date vendor databases, trackers, and contract records.

Logistics, Assets & Supply Chain:

  • Coordinate logistics for events, travel, field activities, and organisational operations.
  • Manage the asset and inventory register, ensuring regular reconciliations and accountability.

Systems, Policy & Compliance:

  • Strengthen operational policies, SOPs, and compliance frameworks.
  • Ensure adherence to internal controls, donor requirements, and legal standards.
  • Conduct periodic operational audits and recommend corrective actions.
  • Maintain organised documentation for SOPs, contracts, and compliance trackers.

Facilities, IT & Administrative Support:

  • Oversee facility management to ensure safety and functionality across office locations.
  • Work with IT support teams to maintain smooth digital and operational systems.
  • Provide administrative support for staff activities, board meetings, and organisational events.

Budgeting, Reporting & Performance Tracking:

  • Support operational budgeting in collaboration with the Finance team.
  • Monitor administrative and logistics expenses for cost-effectiveness.
  • Prepare regular operational, procurement, and compliance reports for management.
  • Promote a culture of continuous improvement and operational excellence.

Key Requirements

  • Minimum of 5 years’ experience in operations, logistics, procurement, or administration (nonprofit or development sector preferred).
  • Strong knowledge of procurement procedures, vendor management, and compliance systems.
  • Experience managing multi-office operations and improving internal workflows.
  • Excellent organisational, analytical, and communication skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Experience with donor-funded projects (EU, UN, USAID, etc.) is an advantage.
  • Knowledge of logistics risk management, asset tracking, or field operations is preferred.

Preferred Qualifications:

  • Bachelor’s degree in Business Administration, Supply Chain, Logistics, or related field (Master’s is an advantage).
  • Professional certifications such as CIPS, CSCP, CILT, or PMP (highly desirable).
  • Strong commitment to organisational values, with demonstrated leadership and accountability.

Salary
N400,000 – N450,000 (Gross Monthly)

Application Closing Date
5th December, 2025.

How to Apply
Interested and qualified candidates should send their CV and Cover Letter to: [email protected] using the Job Title as the subject of the mail.

Sama’ila Muhuddin is a dedicated Registered Nurse and humanitarian professional with over seven years of frontline experience. Since May 2018, he has served with prominent international non-governmental organizations, including Médecins Sans Frontières (MSF) Holland, Spain, France projects and ALIMA, responding to emergencies and providing critical care in some of the most challenging humanitarian settings.

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