Country Office Receptionist – Internal Only at International Rescue Committee (IRC)

The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in over 40 countries and 22 U.S. cities, we restore safety, dignity and hope to millions who are uprooted and struggling to endure. The IRC leads the way from harm to home.

We are recruiting to fill the position below:

Job Title: Country Office Receptionist – Internal Only

Job Requisition ID: JR00001112
Location: Abuja
Employment type: Full-time

Job Overview / Summary

  • The Country Office Receptionist is responsible for managing the front desk and ensuring that visitors, staff, and partners receive professional and efficient support upon arrival.
  • The role ensures smooth day-to-day front office operations, provides administrative assistance, supports travel-related documentation processes, and contributes to overall office organization.
  • The position requires excellent communication skills, strong organizational abilities, and a commitment to maintaining a welcoming and professional office environment.

Responsibilities
The responsibilities may include but are not limited to:
Front Office Management:

  • Welcoming and receiving visitors, directing them to the appropriate offices.
  • Receive mail deliveries, packages, and courier; track, sort, and distribute them to the appropriate departments.
  • Manage the front desk by attending to visitors and assisting transiting staff.
  • Liaise with security guards to ensure visitors are properly received.

Administrative and Travel Support:

  • Perform clerical duties, including scanning, photocopying, and organizing documents as needed.
  • Support with the processing of admin-related payments, liquidations, and tracking.
  • Assist in routine office management.
  • Support travel management activities, including booking, tracking, payments, and uploading support documents to online Box folders.
  • Support kitchen management by handling the register, tracking subscription payments, and sending bi-weekly updates.
  • Assist with accommodation reservations.

Other Duties:

  • Any other duty as may be assigned by Supervisor.
  • Position Reports to: Senior Travel Officer.

Other Internal and/or external contacts:

  • Internal: IRC Staff and Visitors
  • External: UNHAS (WFP), Hotels, and Travel Agents.

Job Requirements
Education and Work Experience:

  • Bachelor’s Degree in relevant field.
  • Administrative & Logistics/Supply Chain qualifications highly desirable.

Demonstrated Skills and Competencies:

  • Prior experience of travel services & bookings, domestic and international flights desirable
  • Computer literacy to enable updating of computerized databases and tracking sheets.
  • Good organizational skills and ability to manage multiple tasks and competing workloads.
  • Knowledge of IRC systems and processes an advantage.
  • Ability to work as part of a team and provide superior customer services.

Application Closing Date
1st December, 2025.

How to Apply
Interested and qualified candidates should:

Go to Country Office Receptionist – Internal Only at International Rescue Committee (IRC) to apply