Specialist Commercial Excellence at Shalina Healthcare

Shalina Healthcare is a market leader in making quality healthcare products affordable and available across Africa. We achieve this by sourcing from WHO-approved production facilities in India and China and by focusing on our first-class distribution expertise. Shalina Healthcare is privately owned and part of the Shalina Group. We have been operating in Africa for more than thirty years. The Shalina Group is headquartered in Dubai and we have operating offices in Nigeria, Zambia, The Democratic Republic of Congo, Angola, Ghana, Republic of South Sudan, Kenya, Cameroon, Central African Republic, India and China. We employ over one thousand people worldwide. Shalina Group’s second business vertical is Shalina Resources, a minerals company located in Southern DRC. Shalina Healthcare is a market leader and we offer a wide basket of more than two hundred and fifty products. We participate in both the prescription and over-the-counter categories in a broad range of therapeutic groups, including anti-malarials, antibiotics, anti-inflammatory and nutrition. Our range includes both generic and branded generic products. Shalina Healthcare also offers a range of consumer products in the hygiene segment, most notable with our brand Germol. Our reputation as reliable manufacturers and distributors of healthcare products is reinforced every time we launch a new product into the market. It may be the first time the drug has been launched in the remote regions that we serve and we support this with regular continuing medical education campaigns for the doctors and nurses. Over the last thirty years, Shalina’s reputation as a quality healthcare provider in Africa has been well accepted by the medical community, who has no hesitation in prescribing Shalina products to their patients. We work closely with the local communities to help people live longer and healthier lives. None of this would be possible without the immense contribution of our dedicated employees.

We are recruiting:

Position: Specialist Commercial Excellence

Location: Lagos

What You Become a Part Of

• The successful candidate will be responsible to maximize sales force effectiveness and productivity across all our business segments in Nigeria

What To Expect

• Responsible for driving best-in-class standardized processes and tools to support performance excellence in Sales force automation and CRM tools
• Champion monthly, quarterly, and yearly budget planning, tracking, and analysis thereof at territory, regional & commercial unit level based on potential, market share, competition & customer base
• Champion adoption and implementation of regular sales cadence Process by tracking, monitoring & reporting on KPIs using dashboards to drive accountability and enable effective Root Cause Analysis
• Review and track sales performance via monthly, quarterly, and yearly – upside / downside along with weekly review with sales leaders
• Support the territory, region & business heads with required data analytics to improve sales force effectiveness and enable the commercial team to make informed decisions
• Coordinate & convene regular sales reviews with regional leadership and responsible for driving, tracking the action points for completion
• Support sales team with formats and tracking analytics
• Work with scientific promotion, product management, and sales teams to ensure full alignment with Sales Cadence, thus enabling an effective, efficient, and repeatable monthly Commercial Management Process
• Ensure effective implementation of processes and guidelines and create/tailor local processes to constantly improve the efficiency and ease of doing business
• Report on month to month changes in Business and Market Dynamics, outlining potential Opportunities and Risks
• Define Training needs for the sales team and ensure sales excellence through training & exposure.
• Own and deliver valuable insights using commercial analytics to identify growth opportunities and track progress for all business segments and product portfolios
• Generate business insights to enable account-wise sales planning with a view to improving profitability
• Lead and implement product training (ACE training), technical and selling skill development along with evaluation and assessment
• Build the right commercial mindset & culture across business areas sales, marketing clinical value, and RPS teams
• Ensure practical learning of newly hired team members in all the commercial teams through role-plays, field trainers, external KOL trainers, etc.
• Build and keep up to date EDAPP training course content across all portfolios
• Ensure field competence and capabilities through various knowledge assessment methodologies

Essential Skills, Experience & Education

• Bachelor’s degree required (min) with a preference for a master’ degree in business administration, finance, or economics
• At least 3 years of working experience in analytical roles, preferable within Business Development, Commercial Excellence, Marketing, Finance or Consulting
• Strong business acumen and understanding of Commercial Excellence and SFE processes
• Ability to clearly communicate complex analyses in a simple way. Advanced presentation skills with proficiency with MS PowerPoint
• Strong analytical and problem-solving competences
• Strong numerical understanding and advanced proficiency in MS Excel with a basic understanding of financial modeling in MS Excel
• Self-starter with an ability to stay independently motivated and deliver the assigned mandate
• Experience working cross-culturally and cross-functionally with diverse colleagues
• Excellent communication, interpersonal skills with fluency in English (written, oral)

Application closing: Not Specified

How to Apply

Interested and Qualified Candidates should:

Go to Specialist Commercial Excellence at Shalina Healthcare to Apply