Supply-Side Officer at New Incentives

Katsina Kebbi

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New Incentives is a pioneer in a growing movement of giving small incentives to caregivers whose infants get immunized, while increasing awareness of the health benefits of childhood vaccinations.

We are recruiting to fill the position below:

Job Title: Supply-Side Officer

Locations: Katsina & Kebbi

Description 

  • Daily review of the various platforms from which supply-side issues can be identified and update of all supply-side logs.
  • Continually communicate with FMs or LCCOs of clinics or LGAs with cases to investigate, identify actions already taken, and ascertain the status of supply-side cases.
  • Develop and disseminate supply-side reports to team members daily via email.
  • Follow up with team members daily and take action to resolve supply-side issues, identify case status, and update the supply-side logs.
  • On alternating weeks, conduct phone calls with all LCCOs and Apex Clinic Officers in charge of vaccine distribution at LGAs and clinics, respectively.
  • Weekly update of the Master case log.
  • Provided verbal supply-side reporting and active participation during the twice weekly government relations team meeting.
  • Engage with supply-side government stakeholders to advocate for the program and supply-side follow-up.
  • Provide innovative recommendations and ideas on minimizing or eradicating supply stockouts and runouts

Security Awareness

  • Report all security incidents in areas of operations, including incidents that do not directly affect staff and/or operations.
  • Take responsibility for personal safety and the safety of team members, as applicable, in the field.
  • Read and understand all Security documents in the context of operations, including SOPs and Country Security Plan.

Other Duties:

  • As assigned by leadership (Less than 5% of role).

Key Performance Indicators

  • Rate of reduction in:
    • monthly number of stock outs
    • monthly number of rank outs
  • Rate of responsiveness to stock out and run out cases:
    • on the supply-side dashboards
    • Identified during calls to LCCOs
    • Identified during calls to apex clinics
  • Rate of adherence to:
    • daily updating of the clinic, apex clinic or LGA case logs before night fall
    • Weekly updating of the master case log before the preceding Monday
    • Timely daily reporting to team members via email before 5pm

Key Requirements
Education and Work Experience

  • HND or Bachelor’s Degree in any field.
  • Holding a similar position in the NGO sector will be advantageous.
  • Minimum of 1 – 3 years relevant experience in an NGO.
  • The candidate must be a resident or willing to relocate to the locations where the position is advertised.

Skills and Competencies:

  • Good understanding of trends, challenges, opportunities, and regulations relating to the development sector
  • Strong communication skills (verbal and written) in Hausa
  • Strong interpersonal skills
  • Strong customer service and people management skills
  • Strong problem-solving skills
  • High ethical standards and integrity
  • Ability to manage multiple priorities

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online